Worry-Free Purchase
All products in our store are shipped from London for the ultimate shipping and return experience. We offer free full-package tracking service.
If the product encounters an issue and becomes unusable within 365 days of delivery, you will receive a free brand-new replacement.
All products in the KUXIU official store are genuine. From the moment you place your order to the moment it’s delivered to you, our system tracks it every step of the way. We look forward to your 100% satisfaction.
Worry-Free Purchase
Sale price£0.98
Get a full refund if your order doesn’t arrive as described, including loss or damage in transit.
- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Visit Seel Resolution Center to easily resolve your package issues if any of the above happens.
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
Located in London
KUXIU is located at Submarine Cable Depot, Warspite Road, London. We offer fast shipping services and convenient after-sales support.
Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Our customer support is available Monday to Friday: 8am-8:30pm (UTC +10).Average answer time: 0.5h
Our customer support is available Monday to Friday: 8am-8:30pm (UTC +10).Average answer time: 0.5h